Jobs in China English/Español/French Copywriter/Editor Needed

Experience Junior

Contract types Fixed-term contract

Working time Full time

Salary range 15k-21k

Description

English/Español/French Copywriter/Editor Needed
Beijing & Shanghai Based;
A well-known e-commerce platform, great working environment;
Experience in Technical Editing, verify technical concepts and define English terms for the company’s cloud products and features;
Manage Term-Base content and coordinate multilingual terminology projects;
Maintain quality standards for English authoring and translation;
Salary: 15k-18k
Qualifications:
Native English speaker
Willing to be based in Beijing or Shanghai
The ability to acquire new technology concepts;
IT knowledge;
Attention to detail;
Experience in technical writing is a plus;
Engineering or sciences degree preferred;
Please contact WeChat:maggodzilla if interested

Skills

English, or Spanish, or French, editing, copywriting

Diplomas

Bachelor Degree

Jobs in China Looking for a Philippine housemaid

Contract types Fixed-term contract, Permanent contract

Working time Full time

Language(s) spoken English (Fluent)

Salary range 550 USD/month

Description

Hi everyone,

We are a young couple from Shanghai with a one-year-old daughter. We both hold Ph.D. degree from prestigious university in China mainland and have been both working as lawyer since our graduation. Now we are looking for a house maid from your country. We have following requirements for the candidate: 1. Hold a bachelor’s degree in relevant discipline. 2. Speak English fluently with minor accent. 3. Reliable and patient.
You can reach me at 0086-18817873155 or by email at wd_won@msn.cn. Also, you can add me on WeChat by 18817873155.

David

Jobs in Saigon LOOKING FOR ENGLISH TEACHER FOR KINDERGARTEN

Experience Graduate

Contract types Temporary work

Working time Part time

Language(s) spoken English (Mother tongue)

Salary range 380,000 to 450,000 VND gross per hour

Description

We are hiring part-time teacher for kindergarten:
• : IMMEDIATELY
• : Wednesday [9.00-10.30 AM] and Thursday [2.30-4.30PM]
• :
- Native English speaker
- Teaching certificates (TESOL, TEFL, etc.)
- Having at least 1 year of teaching experience.
• : tram.dpn0502@gmail.com

Skills

Know how to manage class
Organize games
Active, fun
Make lesson plan

Diplomas

Bachelor degree, diploma.
Tefl, Tesol

Jobs in Colombia Customer Success Manager (CSM)

Contract types Fixed-term contract, Permanent contract

Working time Full time

Salary range Competitive rate paid in USD

Description

Please submit applications to dan.fischer@fayebsg.com

FayeBSG are looking to hire a Customer Success Manager (CSM). All details are included on the attached PDF. This is a client facing position so native or outstanding English is needed for this role as is a history in Customer Sucess and ideally an IT background.

This is a remote role, so should you choose to live and work in Medellin you would need to obtain/hold a visa that would allow you to do so.

POSITION:
The CSM will lead customer success initiatives, keep FayeBSG focused on customer outcomes and play a central role in engaging our clients to drive adoption and demonstrate ongoing value of FayeBSG products and services. This critical function is responsible for developing, maintaining, and strengthening relationships with customers. The CSM will work with the rest of our organization ensuring customers are realizing the value from FayeBSG products & services to drive adoption, transformation, renewals, expansion, and advocacy across the overall FayeBSG client portfolio.

Our objective is to retain our clients forever; which we accomplish through providing highly innovative software solutions to business issues, providing highly responsive support, and creating close working relationships with clients.

Sales
- Participate in the pre-sales process to communicate Customer Success benefits & value to prospective FayeBSG clients
- Work closely with the sales team to smoothly transfer customer ownership once a prospect becomes a customer
- Identify cross-sell/upsell expansion opportunities for Account Executives to pursue

Implementation & Adoption
- Work with FayeBSG Professional Services to improve implementation & onboarding processes
- Recognize how Professional Services engagements evolve the customer business drivers and drive the CSM's plan for adoption and increased value
- Serve as the primary contact for the onboarding of new customers and the training of end users (Hold product training and demonstrations for customers)
- Operate as the trusted partner for the customer on use-case and product functionality

Product & Support
- Represent the voice of the customer to provide input into core product features, enhancements, and roadmap
- Provide insights to customers to ensure that they get the most out of FayeBSG products & services with the aim of helping grow our customer base
- Identify opportunities for customers to act as FayeBSG product advocates (e.g. testimonials, case studies)
- Work with the Support Team to ensure that problems are handled and resolved to the customer’s satisfaction as quickly as possible

BACKGROUND OF THE IDEAL CANDIDATE
- Bachelor’s Degree (Business, IT preferred)
- 5-10 years of relevant business experience.
- 5 years customer success or account management experience in a SaaS or software company.
- Proven track record of working in a customer facing role building and maintaining relationships (Consulting, Sales, Customer Service)
- Experience working with cross-functional teams (e.g. Sales, Product, Professional Services)
- Strong Leadership, Communication & Client Relationship skills
- Experience with CRM or Customer Experience platforms preferred
- Passion for technology and for being a part of a fast-growing company
- Ability to create structure in ambiguous situations and design effective processes
- Comfortable working with both SMB and larger enterprise-level customers
- Empathetic, positive attitude with a desire to help our customers reach their goals
- Advanced MS Office Skills

SUCCESS METRICS

- Maintaining and improving Gross & Net Renewal Rates
-- Gross Renewal Rate (GRR) Target: 95%
--- GRR = Percentage of contract $ renewed in a given period
-- Net Renewal Rate Target: 100%
--- NRR = Total value of contracts (Renewals $ Cross Sell/Upsell expansion $) ÷ Dollar Value of Contracts up for Renewal
- Logo Retention Target: 95%
- 20 Cross-Sell/Upsell Opportunities Identified per month
- Customer Health (Customer Satisfaction, Engagement, Advocacy)
-- Net Promoter Score (50 )
--- How likely clients are to recommend FayeBSG: (Promoters – Detractors) ÷ Respondents
-- CSAT Survey Target Score: 80%
-- Scale of 1-5 How is client’s overall satisfaction with product/services (% calculation based upon number of 4’s or 5’s)
-- 3 QBRs per Quarter
-- Customers Called/Not Called (Current Tracking Metrics).

Skills

BACKGROUND OF THE IDEAL CANDIDATE
- Bachelor’s Degree (Business, IT preferred)
- 5-10 years of relevant business experience.
- 5 years customer success or account management experience in a SaaS or software company.
- Proven track record of working in a customer facing role building and maintaining relationships (Consulting, Sales, Customer Service)
- Experience working with cross-functional teams (e.g. Sales, Product, Professional Services)
- Strong Leadership, Communication & Client Relationship skills
- Experience with CRM or Customer Experience platforms preferred
- Passion for technology and for being a part of a fast-growing company
- Ability to create structure in ambiguous situations and design effective processes
- Comfortable working with both SMB and larger enterprise-level customers
- Empathetic, positive attitude with a desire to help our customers reach their goals
- Advanced MS Office Skills

SUCCESS METRICS

- Maintaining and improving Gross & Net Renewal Rates
-- Gross Renewal Rate (GRR) Target: 95%
--- GRR = Percentage of contract $ renewed in a given period
-- Net Renewal Rate Target: 100%
--- NRR = Total value of contracts (Renewals $ Cross Sell/Upsell expansion $) ÷ Dollar Value of Contracts up for Renewal
- Logo Retention Target: 95%
- 20 Cross-Sell/Upsell Opportunities Identified per month
- Customer Health (Customer Satisfaction, Engagement, Advocacy)
-- Net Promoter Score (50 )
--- How likely clients are to recommend FayeBSG: (Promoters – Detractors) ÷ Respondents
-- CSAT Survey Target Score: 80%
-- Scale of 1-5 How is client’s overall satisfaction with product/services (% calculation based upon number of 4’s or 5’s)
-- 3 QBRs per Quarter
-- Customers Called/Not Called (Current Tracking Metrics)

Jobs in Kuala Lumpur Customer Service Representative

Experience Graduate

Working time Full time

Language(s) spoken English (Fluent)

Salary range RM 3,000 - RM 4,500

Description

Customer Service Representative :- (immediately hiring)

-Providing clients with information about new promotional opportunities and current PR campaings progress.
-Liaising with clients,managerial and journalistic staff about budgets,timescales and objectives

Requirement :-
-25 years above
-minimum diploma (in any field)
-1 years working experience ( in any field)
-Retirees most welcome

Benefits :-
-company trips
-cash bonus
-free training
-incentive / allowance

Advantage :-
-free stress environment
-nearby public transport (monorail raja chulan)

Contact Person :- Mr Veen / Ms Lia
60109448246 (whatsapp / call)

Diplomas

in any fields

Jobs in Australia Personal Development - Sales

Experience Senior

Working time Part time

Language(s) spoken English (Fluent)

Salary range $100,000US

Description

We are a partner of an international personal development company now expanding in Australia. We aim to assist people in developing an entrepreneurial mindset and reaching personal and financial success.

A qualified candidate;

Is highly motivated and strives for more than mediocre.

Is an outside the box thinker and willing to develop leadership skills.

Is willing to learn and maintains a professional and positive attitude.

Why this business?

Proven successful business model operating in over 130 countries.

Uncapped earning potential.

Full ongoing training and support, including a personal business coach.

Flexible and self-monitored working schedule.

What will you do?

You will undergo leadership training and learn to develop an entrepreneurial mindset.

You would be required to place advertisements and market online courses and live personal development events.

Skills necessary:

While no specific experience is required, it is essential to be fluent in the English language in both speaking and writing.

Laura Tolli

info@growtowealth.com

Skills

Fluent in English in both speaking and writing.

Excellent communication skills.

Jobs in Colombia Renewals & Subscriptions Coordinator

Experience Graduate

Contract types Fixed-term contract, Permanent contract

Working time Full time

Description

FayeBSG is a global technology company that helps companies grow by successfully creating, customizing, implementing, and managing industry leading customer experience, CRM, and ERP software platforms to meet ever evolving business needs. As a SugarCRM Elite partner and the 2020 SugarCRM Global Reseller of the Year, FayeBSG is also a leading partner with Sage, Zendesk, Ytel, Hubspot and a variety of custom software solutions.

We are seeking a strong individual to add to our team as our Client Renewals & Subscriptions Coordinator. Native or outstanding English is needed for this role as is a history in Account management or Renewals management.

Please submit applications to rob.cardone@fayebsg.com

Skills

FayeBSG is a global technology company that helps companies grow by successfully creating, customizing, implementing, and managing industry leading customer experience, CRM, and ERP software platforms to meet ever evolving business needs. As a SugarCRM Elite partner and the 2020 SugarCRM Global Reseller of the Year, FayeBSG is also a leading partner with Sage, Zendesk, Ytel, Hubspot and a variety of custom software solutions.

We are seeking a strong individual to add to our team as our Client Renewals & Subscriptions Coordinator.

Summary

The objective of the Client Renewals & Subscriptions Coordinator (CRSC) is to be the go to person for all client renewal and subscription issues in the company. This is a client facing position that is a hybrid role between customer service and finance. Responsibilities and Duties
Process all product and service subscription renewals
Send renewal quotes and invoices
Follow up on quotes and invoices
Create purchase orders for renewal orders
Place renewal orders with vendors when appropriate
Process renewal vendor invoices
Escalate renewal questions and issues to related client Account Executive/Manager
Work with Finance to ensure accurate recording of renewal data in accounting system
Provide subscription reports and metrics as requested
Maintain high renewal rate
Maintain accurate subscription data in CRM (product/service description, # of licenses, subscription amount, renewal date, etc.)
Serve as the primary contact for client inquiries, issues and concerns related to renewals
Log all client calls and emails related to renewals in our CRM
Have fun
Professional demeanor with clients
Performance consistent with FayeBSG Values

Diplomas

Qualifications, Skills, & Experience

Minimum 3 years of account management or renewal management experience
Strong experience with CRM software (SugarCRM, Salesforce, etc.)
Proficient with MS Office (Excel, Word, PowerPoint)
Successful track record of client relationship development
Friendly with the ability to build relationships quickly
Extremely organized with excellent follow-up
Ability to prioritize, multitask and manage time productively
Entrepreneurial attitude with a desire to learn and continuously improve
Ability to meet deadlines and manage time
Strong communication skills in both email and verbal
Professional demeanor
Desire to be the best